Category Archives: Chase Paymentech tips

For those of you using or implementing the Chase Paymentech payment gateway, we’ll post the obscure issues we’ve come across here and how we’ve solved them.

Paymentech 9717 error message

If you are trying to process a transaction against the “live” Chase Paymentech payment gateway and get the following response code back: 9717 Security Information – agent/chain/merchant is missing the problem is that the IP address being used by your server, is not in the merchant approved IP address list with Chase Paymentech. You, or [...]