In order to get Autodiscover to work properly on your iPhone when doing an “Exchange” setup, you need the correct DNS records.<\/p>\n
**note: I am assuming you already have a proper SSL cert on your email server, have the correct ports opened (80, 443m 587) and you KNOW your email server is working properly.\u00a0 You’ll also need a standard MX record that points at your server.<\/p>\n
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Additional DNS records needed to make autodiscover work on an iPhone:<\/p>\n
Create an SRV record with the following settings (on each domain you want autodiscover to work)<\/strong><\/p>\n Service:\u00a0 _autodiscover<\/p>\n Protocol: _tcp<\/p>\n domain: your domain (this should be prefilled under windows server when setting up the SRV record)<\/p>\n Priority: 0<\/p>\n Weight: 5<\/p>\n Port: 443<\/p>\n Target:\u00a0 the mx record name for your server, for example, mail.yourdomain.com\u00a0 (this MUST match the MX record name)<\/p>\n <\/p>\n One more record needed:<\/strong><\/p>\n Create an A record called autodiscover and point it to the same IP as your MX record IP address.<\/p>\n <\/p>\n ** at this point you are at the mercy of the public DNS servers expiring their cache and catching the new records.<\/p>\n <\/p>\n iPhone Setup<\/strong><\/p>\n on your iPhone, add email account, pick Exchange<\/p>\n type in the email address and password.\u00a0 description (whatever you want here)<\/p>\n hit Next<\/p>\n At this point, one of two things may happen:<\/p>\n If you get the dreaded “server name” screen instead, this means your phone is not picking up the most current DNS settings.<\/p>\n Try it again later…<\/p>\n These settings have been tested and confirmed, so it does work – but like I said you have to wait for the DNS settings to get updated by whatever DNS server you are using.\u00a0 If you have your TTL set very high (hours or a day) you may have to wait a day for this to work.<\/p>\n <\/p>\n\n
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